Leadership & Supervision
Leadership & Supervision
All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that all this conflict is normal. So long as people are individuals there will be the potential for conflict. Since you can’t prevent conflict, the most important thing is to learn how to handle or manage it in productive ways. More details
It’s no secret. Employees who feel they are valued and recognised for the work they do are more motivated, responsible, and productive. This is a busy two-day workshop to help supervisors and managers create a more dynamic, loyal, and energised workplace. This programme is designed specifically to help busy managers and supervisors understand what employees want and to provide them with a starting point for creating champions. More details
Coach, Role Model, Counsellor, Supporter, Guide...do these words ring a bell? Being a coach involves being a role model, sometimes a counsellor or supporter, and always a guide. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Knowing how and when to coach is an essential skill that can benefit both you and your organisation. This two-day workshop will help you become a better coach in all senses of the word. More details
In today’s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They haven’t had the opportunity to develop those critical skills of planning work, leading their group, and communicating with their employees, their colleagues, and their manager. This two-day workshop will give you just that opportunity. More details
Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This two-day workshop will explore many of the facets of delegation: when to delegate, and who to delegate to. We will also go through the delegation process step by step, to see where the pitfalls lie, and what we can do about getting around them. More details
An article in the March 11, 2010 edition of TIME magazine purported to explain “why we have entered the post-trust era.” Indeed, we seem to be in a time where people act inappropriately and then refuse to take responsibility for their actions. Who can we blame for the world economic crisis, or the state of the environment? More to the point, why do we spend so much time and energy looking to pin the blame on someone (usually anyone but ourselves)? More details
Good leadership empowers people by providing the resources they need to get the job done, but the goal is in teaching them to be resourceful themselves. The need for leadership within teams is greater today than any time in history. Organisations are already moving into empowering teams to execute decisions and to stand accountable for it. More details
Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This one-day program will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those who participate. More details
This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. More details
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